Updating your payment information is simple. Log into your account and navigate to My Account → Billing Info → Add New Credit Card.
You can securely store multiple cards and choose which one you’d like to be billed.
Your first payment is processed when you place your initial order. After that, charges occur every Sunday for the following week’s meals.
As a hybrid subscription service, our system generates a suggested order each Sunday, which you can edit at any time before Friday at 3 PM.
If you select fewer meals than suggested, the difference is automatically credited to your account. If you add more meals, the difference will be charged to your saved card.
Absolutely. You’re never obligated to receive meals every week. To skip an upcoming delivery, log into your account and go to My Account → Account Status → Skip Next Week.
This will cancel your next scheduled order and forward the meals slots to the next upcoming delivery or, if you prefer, simply contact our team - We'll gladly take care of it for you.
We offer two deliveries per week for $15, or a single weekly delivery for $8 within our local delivery area.
For customers elsewhere in Florida, we charge $10 for a single delivery. This ensures your meals arrive fresh, cold, and perfectly preserved.
To remove a payment method, go to Manage Payment Info under your account settings and delete the card you no longer wish to keep.
If you only have one card on file, you’ll need to add a new one before removing the existing method.
For your security, our Customer Service team cannot delete a payment method directly, but we’re always here to assist with any account or billing concerns.
We proudly deliver throughout Florida. Wherever you are in Florida, we ensure your meals arrive fresh, cold, crafted to perfection, and ready to heat and eat.
Deliveries are made on Sundays and Wednesdays between 1 PM and 6 PM.
For businesses or special exceptions, we also offer Monday and Thursday deliveries between 8AM and 1 PM.
All meals are packed in insulated cooler bags with ice packs to keep them cold and fresh until you’re ready to enjoy.
If you need a different delivery time, we’re flexible — alternate schedules can be arranged during your welcome call or by contacting our team.
If your gate is manned 24 hours, we recommend adding Crafted Premium Meal Co to your list of approved deliveries for seamless access.
If your gate is unmanned, our drivers can securely store a key FOB or use an access code to ensure safe delivery.
You can also include any specific details or codes in your Delivery Notes at checkout.
We’ll always do our best to accommodate your community’s requirements to make every delivery smooth and worry-free.
Each of our cooler bags is custom-made to keep your meals perfectly fresh, safe, and
temperature-controlled during transport. These high-quality insulated bags are reusable, and we rely on customers returning them so we can continue to deliver sustainably.
The bag fee exists only to cover the replacement cost when bags are not returned after multiple reminders. It’s not meant as a penalty — it simply helps us maintain quality standards, control waste, and ensure every customer receives clean, fresh equipment with their delivery.
By returning your cooler bags each week, you help us keep costs down, reduce environmental impact, and continue delivering meals in the premium condition you expect from Crafted Premium Meal Co.
We’re known for our generous, restaurant-quality portions designed to satisfy and fuel your day. Each standard meal includes approximately 6 oz of cooked protein, 3 oz of starch, and 3 oz of vegetables — perfectly balanced for both flavor and nutrition.
While we’re not 100% organic, we prioritize sourcing fresh, responsibly raised, and
premium-quality ingredients.
Whenever possible, we partner with local farms and organic suppliers, but our first commitment is always to consistency, flavor, and food safety.
You can always expect grass-fed beef, hormone- and antibiotic-free poultry, cage-free eggs, wild-caught seafood, and non-GMO produce in every meal we craft.
Your feedback helps shape our menu. If something doesn’t meet your expectations, please reach out — we’re committed to making it right.
You can contact us directly at help@eatcrafted.com or by phone at (561) 990-5655. If a meal arrives damaged or incorrect, we’ll promptly credit your account.
Each meal includes detailed heating instructions right on the label. Before heating, vent the lid and remove any cold items, sauces, or garnishes. While microwaves vary, we find the best results between 2:00 and 2:30 minutes. Our meals also reheat beautifully in the oven or air fryer for those who prefer a crisp finish.
While our focus is on chef-crafted convenience and balanced nutrition, many clients naturally see results from consistent portion control and cleaner eating.
We design our meals with a health-conscious mindset — using lean proteins, healthy fats, and fresh produce while minimizing excess butter, cream, and heavy oils.
Whether your goal is to lose weight, eat cleaner, or simply save time, our diverse menu offers something for every lifestyle.
If you’d like to personalize your plan, we can connect you with our staff nutritionist for extra guidance.
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